Emek Hefer, Israel
Operations

Field Service Engineer

About the position

We are looking for a Field Service Engineer to join our Service team in Be’er-Sheva, Israel.


The Team

Fabric’s professional services team is responsible for all the technical aspects of keeping the robotic system up and running. 

Our team is working on-site, ‘hands-on’, verifying that our robots and the entire operational cycle are exceeding expectations. 

Our team comprises system engineering experts, technology system integrators, IT and field system technicians. 


Job Overview

Service engineers are required to diagnose, repair, and maintain our robotic system while collaborating with other teams (SoC, system integration, Tier 3, and more) to improve our system’s robustness and reliability. 

Responsibilities range from onsite servicing for robots and stations to developing support methodologies, reporting, and tools.


Responsibilities

Maintenance, repair, and installation of our robotics hardware environment.

Technical training and mentoring of new support technicians. 

Defining and writing procedures for maintenance, recovery, and deployment of robots and stations.


Requirements

Hands-on technical skills - a must

Willingness for non-routine work hours (working in shifts, including weekends and nights) - a must

Technical degree or training

Experience with fieldwork

Experience with a multidisciplinary system - an advantage

Team player with excellent communication skills

Willingness to work abroad if needed

Proficiency in spoken and written English