Field Service Engineer
About the position
We are looking for a Field Service Engineer to join our Service team in Be’er-Sheva, Israel.
Fabric’s professional services team is responsible for all the technical aspects of keeping the robotic system up and running.
Our team is working on-site, ‘hands-on’, verifying that our robots and the entire operational cycle are exceeding expectations.
Our team comprises system engineering experts, technology system integrators, IT and field system technicians.
Service engineers are required to diagnose, repair, and maintain our robotic system while collaborating with other teams (SoC, system integration, Tier 3, and more) to improve our system’s robustness and reliability.
Responsibilities range from onsite servicing for robots and stations to developing support methodologies, reporting, and tools.
Maintenance, repair, and installation of our robotics hardware environment.
Technical training and mentoring of new support technicians.
Defining and writing procedures for maintenance, recovery, and deployment of robots and stations.
Hands-on technical skills - a must
Willingness for non-routine work hours (working in shifts, including weekends and nights) - a must
Technical degree or training
Experience with fieldwork
Experience with a multidisciplinary system - an advantage
Team player with excellent communication skills
Willingness to work abroad if needed
Proficiency in spoken and written English