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Operations Development Manager

New-York City, NY · Full-time

About The Position

Fabric (Formerly known as CommonSense Robotics) is looking for a Operations Development Manager to join our team in New York.

As an Operations Development Manager you will be in charge of defining our operating model.

This is a unique opportunity to write the playbook and ensure we are meeting our strategic goals. 

Sample challenges could include: How do we integrate last mile into our solution? How do we handle fruit and veg in our system? How to reduce picking errors? How to improve labor efficiency? 

  • You will be working closely with our operations teams to understand their pain-points and be a driver of continuous improvement through performance analysis and process re-engineering.
  • You will be in charge of defining our requirements to the solution teams and making sure that the solutions developed are fit for purpose.
  • You will also play a role in ensuring successful implementation of our operating model on the ground.



  • Customer Obsession and Zero-Defects aspiration
  • Analytical - ability to take complex information and create a compelling and understood narrative
  • Hands on approach 
  • Self starter and fast learner 
  • Team player
  • Open minded and flexible
  • Strong communication skills in English (verbal and written) 


  • BSc, BA, or equivalent degree from a top university
  • 3+ years of consulting / operations or related experience
  • Operational experience in the e-commerce arena or equivalent retail environment is a plus
  • Experience in physical product management/operations development is a plus
  • Strong strategic and analytical background
  • Proven effective communication skills
  • Exceptional Powerpoint skills, proficient in Excel, Visio Outlook etc.
  • Demonstrated capability of leading cross-functional programs

What you’ll get

Supportive team environment, flexible schedule, laptop. Add to that a competitive salary, best in class benefits package, which includes medical, life, dental & vision, 401(k), paid time off and career growth opportunities

Apply for this position

Thank you!

You will be hearing from us soon!