About The Position
At Fabric, we design, build and operate robotics and AI-driven micro-fulfillment centers (MFCs) for warehousing and distribution in dense urban areas. Our flexible solution is purpose-built to meet on-demand, local distribution requirements whether for store replenishment or direct-to-consumer fulfillment. Our proprietary software and hardware, along with logistics and operations experience, provide a complete end-to-end solution for fast, efficient same-day or next day delivery demands.
In this role you will be a key member of the customer facing sales organization having the primary responsibility for providing pre-sales technical support. Your goal will be helping customers identify micro-fulfillment robotic automation opportunities to improve their fulfillment capabilities. You will interact directly with all levels of the client team to understand and document their requirements. Internally, you will work with Fabric teams (Product Management, Production Engineering, Finance) to identify and present the most appropriate solution to the customer.
In addition, you will accompany the sales team on customer meetings to provide technical expertise.
Day-to-day activities include:
- Attending client meetings (Zoom meetings during this COVID-19 season)
- Understanding customer needs, developing and analyzing fulfillment data
- Directing the design effort with the sales and engineering teams
- 5 -10 years of experience at a technical customer facing role in Supply Chain, Engineering or Operations field
- Retail consulting experience an advantage
- Ability to quickly and creatively solve problems
- Ability and willingness to travel 30% of the time
- Excellent communication, influencing, and leadership skills
This is a remote role best filled from any metropolitan area in the Central or Eastern US.
What you’ll get
Supportive team environment, flexible schedule, laptop. Add to that a competitive salary, best in class benefits package, which includes medical, life, dental & vision, 401(k), paid time off and career growth opportunities
Fabric (Formerly known as CommonSense Robotics)
Fabric makes profitable on-demand e-commerce a reality. Its flexible micro-fulfillment solution was specifically designed to enable fast fulfillment from small spaces. By leveraging robotic automation, Fabric allows retailers to reduce costs and cut fulfillment times.
Unlike any other micro-fulfillment solution, Fabric’s software-led robotics and modular approach gives retailers the flexibility to build the fulfillment center that fits their requirements, allowing them to fulfill online orders at maximum speed while ensuring profitability. Retailers can choose a platform model to run and operate independently on their real estate or a service model in which fulfillment is offered as a service, with minimal capex investment.
Founded in 2015, Fabric has raised $138 million to date and is backed by Aleph, Corner Ventures, Canada Pension Plan Investment Board (CPPIB), Innovation Endeavors, La Maison, Playground Ventures, and Temasek. With offices in New York City and Tel Aviv, Fabric is rapidly expanding its U.S. operations with over 170+ team members globally and 15 sites under development/contract, including two live micro-fulfillment centers.
In the news:
Apply for this position