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Report 2020
All Roads Lead to Online Grocery
The state of online grocery & critical challenges for the road ahead
It’s clear that online grocery in the U.S. has passed its tipping point. It’s no longer a question of "if," but "how fast?"
This report analyzes some of the biggest drivers of grocery e-commerce growth and the critical challenges that retailers will face moving forward.
In this report, we cover:
Curbside pickup rollout
Same-day delivery rollout
2019 market leaders
Industry growth
The importance of speed
The problem with in-store picking
The strategic threat posed by third-party in-store pickers
The profitability problem
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