The state of online grocery in 2019 & critical challenges for the road ahead

Looking back at 2019, it’s clear that online grocery in the U.S. has passed its tipping point. It’s no longer a question of “if,” but “how fast?” This report analyzes some of the biggest drivers of grocery e-commerce growth in 2019 and the critical challenges that retailers will face moving forward.

In this report, we cover:

  • Curbside pickup rollout
  • Same-day delivery rollout
  • 2019 market leaders
  • Industry growth
  • The importance of speed
  • The problem with in-store picking
  • The strategic threat posed by third-party in-store pickers
  • The profitability problem
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