Report 2020

All Roads Lead to
Online Grocery

The state of online grocery in 2019 &
critical challenges for the road ahead

Looking back at 2019, it’s clear that online grocery in the U.S. has passed its tipping point. It’s no longer a question of "if," but "how fast?" This report analyzes some of the biggest drivers of grocery e-commerce growth in 2019 and the critical challenges that retailers will face moving forward.

In this report, we cover:

Curbside pickup rollout

Same-day delivery rollout

2019 market leaders

Industry growth

The importance of speed

The problem with in-store picking

The strategic threat posed by third-party in-store pickers

The profitability problem

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